Most businesses don’t have a telecom problem…
They have a visibility problem.
Across Peoria and the West Valley, we’re seeing a consistent pattern:
It’s not the lines businesses know about —
it’s the ones they don’t realize are still active.
Where this shows up
In many cases, these lines are tied to:
- Elevator emergency phones
- Fire alarm panels
- Security systems
- Fax machines or legacy devices
They’ve been in place for years…
…and no one has gone back to verify if they’re still needed.
Why this matters now
Carriers are actively moving away from copper-based infrastructure (POTS lines).
That means:
- Costs continue to rise
- Support becomes limited
- Failures become more likely
And most of the time, businesses don’t find out until:
- Something stops working
- An inspection fails
- Or a bill gets questioned
What we’re seeing locally
Some businesses are still paying for lines that:
- No longer serve a purpose
- Were replaced but never disconnected
- Are tied to systems no one fully understands
Everything appears fine…
Until it isn’t.
A simple place to start
If you haven’t looked at this recently, check:
- Your telecom bill (look for vague line items)
- Any system that still relies on a phone line
- Whether those systems have been updated or replaced
Bottom line
This isn’t about rushing to replace everything.
It’s about understanding what’s actually in place before a change is forced on you.
About
Eric Noble
Chairman, AI, Technology & Cybersecurity Committee (ACT)
Peoria Chamber of Commerce
Business IT Solutions Professionals (BITS)
Helping businesses review telecom and IT services to uncover risks, reduce costs, and bring clarity to technology decisions.
📞 480-404-0989
🌐 https://businessitsolutions.pro/
